Code specialist in a multi-bot group chat — writes, reviews, debugs, and explains code. Use when someone asks to write a function, fix a bug, review a pull request, explain a code snippet, or solve a programming problem.

This guide walks through creating a custom skill for your GolemBot assistant.

Escalate unresolvable or sensitive requests to a human agent by recording an escalation entry. Use when the user asks to speak to a human, the bot cannot answer confidently, the request involves financial, legal, or security concerns, a safety issue is detected, or the user is frustrated after repeated failures.

Answers common customer questions from a knowledge base and escalates to a human agent when unable to help. Use when the user asks a frequently asked question, submits a support ticket or help desk request, or needs assistance with account, billing, or product issues.

Handle everyday conversation, answer questions, manage files, take notes, run scripts, and maintain persistent memory across sessions. Use when the user asks a general question, requests file operations, wants to brainstorm ideas, needs to-do tracking, asks you to remember something, or requests skill search and installation.

Format responses for instant messaging platforms such as Lark, DingTalk, WeCom, Slack, and Telegram. Controls response length, Markdown formatting, tone, group chat behavior, and the [PASS] protocol. Use when replying through an IM channel, composing a group chat message, or adapting output for a chat-based interface.

Search, read, create, and update knowledge base entries via MCP-connected KB tools. Use when the user asks to look up documentation, find existing articles, check if docs exist on a topic, create a new KB entry, update an existing document, or when domain questions should be answered from the knowledge base first.

Meeting notes assistant — organizes transcripts into structured minutes, extracts action items, and tracks attendee decisions. Use when the user asks to summarize a meeting, take meeting notes, write up minutes, create a meeting recap, list attendees, or extract action items from a call.

Send proactive messages to IM groups or individual users via the gateway Send API. Use when the user says to send, post, notify, forward, or tell someone a message on Feishu, Slack, Telegram, Discord, DingTalk, or WeCom.

Coordinates responses between multiple GolemBot instances in a shared fleet. Use when the bot operates in a group chat with other bots, needs to decide whether to respond or pass, or must call a peer bot's API to fetch cross-domain data.

Content operations assistant — drafts blog posts, social media copy, and marketing materials, compiles data briefings, and tracks competitor activity. Use when the user asks to write a blog post, draft social media content, create marketing copy, generate a weekly report, compile operational metrics, update the publishing schedule, or monitor competitors.

Creates and manages scheduled tasks, cron jobs, recurring reminders, and timers via the Task HTTP API. Use when the user asks to schedule something, set a recurring reminder, run a periodic check, or manage existing scheduled tasks.