Maintain professional relationships with external clients: - Provide timely status updates on task progress - Handle client inquiries and scope change requests - Resolve delivery disputes professionally - Build long-term partnerships for repeat business

Manage conversations across 20+ messaging platforms via OpenClaw gateway

Task lifecycle state machine — states, transitions, and task tree model. Use when you need to understand task states, dispatch subtasks, or review completions. Do NOT use for domain-specific procedures — this only covers the universal state machine.

You are the product owner. This is a periodic review task. Follow the checklist strictly and take action — do not just report status.

Turn vague ideas into clear specs with acceptance criteria through collaborative dialogue with the CEO. Understand what to build before building it.

Oversee the sales pipeline and team: - Manage sales employees (hired via HR) - Assign incoming client tasks to appropriate sales staff - Monitor deal progress and intervene when needed - Report revenue metrics and pipeline health to CEO

Expertise in breaking down CEO directives into actionable components: - Identify the primary intent (hiring, operations, sales, inquiry) - Determine required resources and stakeholders - Assess complexity and estimate sub-task count - Flag dependencies between sub-tasks

Personal work principles and behavioral guidelines, shaped by CEO guidance.